17.2 Launching self-service workflows

You can carry out the following self-service operations from the menu:

• Change My PIN – Launches the Self-Service App or the MyID Client for Windows with the Change My PIN operation, allowing you to change the PIN of your issued device.

  See the Self-Service App features section in the Self-Service App guide or the Changing your PIN section in the MyID Client for Windows guide.

• Change My Security Phrases – Launches the Self-Service App or the MyID Client for Windows with the Change My Security Phrases operation, allowing you to change the security phrases you use for authentication.

  See the Self-Service App features section in the Self-Service App guide or the Changing your security phrases section in the MyID Client for Windows guide.

• Collect My Certificates – Launches MyID Desktop with the Collect My Certificates workflow, allowing you to collect packages of soft certificates that have been requested for you by an operator.

  See the Issuing soft certificates using a credential profile section in the Operator's Guide.

• Collect My Key Recovery – Launches MyID Desktop with the Collect My Key Recovery workflow, allowing you to collect a key recovery job and write the certificates containing the recovered keys to a smart card.

  See the Collecting a key recovery job for yourself section in the Administration Guide.

• Recover My Certificates – Launches MyID Desktop with the Recover My Certificates workflow, allowing you to recover your own certificates.

  Note: You must be logged in to the MyID Operator Client with a smart card to use this workflow from the MyID Operator Client. If you need to recover certificates while logged on with a different method (for example, security phrases) you must use MyID Desktop instead.

  See the Recovering your own certificates section in the Operator's Guide.

• Reprovision My Card – Launches MyID Desktop with the Reprovision My Card workflow, allowing you to reprovision your own card.

  See the Reprovisioning cards section in the Operator's Guide.

• Request My ID – Launches MyID Desktop with the Request My ID workflow, allowing you to request a mobile ID or mobile identity document for your own mobile device.

  See the Requesting a mobile ID for your own mobile device section in the Mobile Identity Management guide and the Requesting a mobile identity document for your own mobile device section in the Mobile Identity Documents guide.

• Reset My PIN – Launches the Self-Service App or the MyID Client for Windows with the Reset My PIN operation, allowing you to reset the PIN of your issued device.

  See the Self-Service App features section in the Self-Service App guide or the Resetting your PIN section in the MyID Client for Windows guide.

• Update My Device – Launches the Self-Service App or the MyID App for Windows with the Update My Device operation, allowing you to update your issued device.

  See the Self-Service App features section in the Self-Service App guide or the Updating your device section in the MyID Client for Windows guide.

• Upload PFX Certificates – Launches MyID Desktop with the Upload PFX Certificates workflow, allowing you to upload certificates that have not been issued from a CA using MyID.

  See the Uploading multiple PFX certificates section in the Administration Guide.

For more information about using MyID Desktop and Self-Service App workflows from within the MyID Operator Client, see section 3.3.2, Launching MyID Desktop, Self-Service App, or MyID Client for Windows workflows.